ABOUT ME

These images capture what matters most to me: family, faith, my home, nature, and exploring new places. As a military spouse and government employee, I've had the privilege of living around the world, weaving these passions into every chapter of my journey. Below, you'll find how this diverse experience has shaped my dedication to training, instructional design, and pursuing excellence in everything I do. 

Karen M. Lang

Canadian Lakes, Michigan | karenlangid@gmail.com | 231-287-3177

  www.karenlangid.com  |   www.linkedin.com/in/karen-langid

Designing for the Brain. Building for the Learner. Aligning to Results.

Experienced Training Specialist with 20+ years of proven expertise in learning and development, instructional design, and multimedia content creation. Skilled at designing and facilitating high-quality training programs that drive business outcomes and employee engagement across diverse organizational environments. Skilled in needs assessment, performance management support, and leveraging technology to scale learning solutions. An engaged lifelong learner who works to be at the forefront of new technologies and practices in the field of Learning & Development.

PROFESSIONAL EXPERIENCE

Customer Service Specialist, 

IDOL Courses – Remote

                                                                                                                                     November 2025 - Present 

•  Tackled backlog of customer emails, resolved issues, and got students back on track

•   Mastered multiple platforms, including Slack, Kajabi, Notion, Help Scout, and the LMS Xperiencify

• Connect students with the correct resources

Instructional Design Intern,

Mothers Helping Mothers, Sarasota, Florida- Remote                                                                                                                                                                                                                                                                              March 2025 - January 2026

• Increased enrollment in the MHM CARES program by 20%

• Designed and launched a bilingual eLearning course reaching 2× the original audience.

• Created a custom job aid for the volunteer coaching staff

• Planned and developed an Instructor-Led Training which included a slide deck with speaker notes, a facilitator guide, and a participant's guide

• Created an end-of-course evaluation survey in MS Form, which learners automatically gain access to at the end of the course

• Published both eLearning courses on an LMS and assisted with the implementation of the course

Training Specialist

USDA, APHIS, Animal Care, Remote                                                                                                                                                                      

                                                                                                  August 2021-September 2025

• Developed training effectiveness surveys using SurveyMonkey and Excel to analyze training outcomes and to determine future training needs

• Designed and developed comprehensive e-learning courses using Storyline 360 

• Facilitated virtual training sessions with consistently outstanding participant feedback and engagement scores

• Developed professional training videos and multimedia content using Adobe Creative Cloud 

• Created compelling PowerPoint presentations for stakeholder audiences, including executive leadership

Training & Curriculum Specialist/Director, 

US Air Force Child and Youth Programs

August 1993 – August 2021 

• Supervised up to 70 employees while managing comprehensive training operations and daily operational activities

• Provided guidance and coaching to managers and teams to optimize performance outcomes

• Supported comprehensive talent development initiatives that strengthened employee performance and retention

EDUCATION

• Certificate Professional in Training and Performance

         IDOL Academy, Flowery Branch, Georgia

• Advanced Articulate Storyline Certification | Knowledge Academy

• Complete Articulate Storyline Training (Beginner to Advanced) | Yukon Inc

• Bachelor's Degree, Social Science

               Grand Valley State University, Allendale, Michigan

SKILLS

Learning & Development

• Adult Learning Theories

• ADDIE, SAM, Merrill's Principles of Design, Bloom's Taxonomy, Gagne's Nine Events of Instruction, Kirkpatrick Model

• Training Program Design & Development

• Instructional Design Methodologies

• Virtual & In-Person Facilitation

• Needs Assessment & Analysis

• Performance Management Support

Business Skills

• Training Data Analytics

• Stakeholder Collaboration

• Project Management

• Process Improvement

TECHNOLOGY

• Adobe Cloud Pro Suite

• Articulate Storyline 360

• Camtasia & Premiere Pro Video Production

• MS Teams/Zoom Platforms

• E-Learning Development

• Vyond

• AI-assisted Instructional Design Tools (ChatGPT, Claude, Gemini, CoPilot, Manus AI)